WinBerry Terms and Conditions

Welcome to WinBerry Casino. These Terms and Conditions govern your use of our website, services, and promotions. By creating an account and using our platform, you agree to be bound by these terms. Here at WinBerry, we ask that you read this document carefully before registering, depositing, or playing any games. If you do not agree with any part of these terms, we kindly ask that you refrain from using our services.

About Our Operator

Winberry.casino is owned and operated by 3-102-937610 SRL, registered in San Jose, Montes, De Oca, Barrio Dent, Costa Rica. Our WinBerry platform is licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros, under License No. ALSI-202510054-FI2. We operate in compliance with the laws applicable to our license and reserve the right to amend these terms at any time, with updates published on our site.

Eligibility and Account Registration

To use WinBerry Casino online, you must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher. We serve players in Canada and select European and other regions, and it is your responsibility to ensure that online gambling is legal where you reside. When you complete your WinBerry casino sign up, we require accurate, complete, and truthful information. Our team may request documentation to verify your identity before processing withdrawals.

• You may only open one account per person, household, or IP address
• We reserve the right to suspend accounts that provide false information
• You are responsible for keeping your WinBerry casino login credentials confidential
• We are not liable for losses resulting from unauthorized account access caused by your negligence

Deposits, Withdrawals, and Currencies

At WinBerry, we support deposits and withdrawals in CAD, USDT, BTC, ETH, LTC, and TRX. Our accepted payment methods include Interac, VISA, Mastercard, Google Pay, Apple Pay, Neteller, Paysafecard, Skrill, and Tether on Tron. The minimum deposit and minimum withdrawal amount is $100. Our WinBerry deposit bonus offers are applied automatically or upon request, depending on the promotion.

Withdrawal limits apply: $1,500 per day, $5,000 per week, and $15,000 per month. If your balance exceeds ten times your total deposits, your monthly withdrawal limit may be increased to $30,000. Pending time is up to 24 hours, and cashout processing generally takes between 15 minutes and 24 hours, with KYC verification taking up to 12 hours. We reserve the right to request additional verification before releasing funds.

Bonuses and Promotions

Our WinBerry casino bonus program includes a welcome package of 300% plus 675 Free Spins across three deposits. The first deposit bonus offers 250 FS plus 100%, the second deposit bonus offers 200 FS plus 75%, and the third deposit bonus offers 225 FS plus 50%. Every WinBerry bonus is subject to wagering requirements, game restrictions, and expiration dates, which are detailed in our promotional terms. We do not currently offer sports betting bonuses, as WinBerry Casino is a casino-only platform.

We at WinBerry also provide additional features including regular giveaways, a bonus store where you can earn berries and redeem rewards, a daily Wheel of Fortune, weekly cashback up to 20%, and major tournaments hosted by us and our game providers. Our VIP Program rewards loyal players with increasing perks as they progress through loyalty levels, from Seed to Winberry status, including personal managers, higher cashback, and exclusive bonuses.

Games and Fair Play

WinBerry slots, live dealer tables, jackpots, and crash games are supplied by more than 29 licensed providers, including Pragmatic Play, BetSoft, Yggdrasil, and Evolution. We ensure that all games offered through our WinBerry live casino and slot libraries use certified random number generators for fairness. Live casino games from Evolution are excluded from bonus wagering requirements, as outlined in our bonus terms.

We reserve the right to void winnings obtained through exploits, bugs, collusion, or any form of cheating. If we detect suspicious patterns of play, we may suspend your account pending investigation.

Platform Access

WinBerry casino online is accessible through desktop and mobile browsers using HTML5 technology, with no native WinBerry app currently available. However, players can use the "Add to Home Screen" feature for quick mobile access. We continually optimize our platform to ensure smooth performance across devices, even without a dedicated WinBerry app.

Responsible Gambling

We are committed to promoting responsible gambling among our players. You may request deposit limits, time-outs, or self-exclusion by contacting our support team. We encourage you to monitor your play and seek help if gambling stops being enjoyable.

Customer Support

Our support team is available 24/7 via live chat and email in English and French. You can reach us at [email protected] for general inquiries or [email protected] for VIP-related matters. We aim to respond promptly and resolve any issues regarding your WinBerry casino account, bonuses, or transactions.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access at all times. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of WinBerry Casino. Our total liability, where applicable, shall not exceed the amount of your relevant deposit or wager.

Amendments and Termination

We reserve the right to modify these Terms and Conditions at any time. Continued use of our services after changes are published constitutes your acceptance of the updated terms. We may also suspend or terminate accounts that violate these terms, engage in fraudulent activity, or breach applicable laws.

Governing Law

These terms are governed by the laws applicable to our license issued by the Government of the Autonomous Island of Anjouan, Union of Comoros. Any disputes shall be resolved in accordance with this jurisdiction unless otherwise required by local law.